Quotation of the Day: On quality measurement

At Healthcare Economist, we talk a lot about quality metrics.  What they can and cannot do.  One of our gurus of health care quality measurement, Avedis Donabedian, weighed in on his thoughts on how best they should be used:

“Systems awareness and systems design are important for health professionals, but they are not enough. They are enabling mechanisms only. It is the ethical dimensions of individuals that are essential to a system’s success. Ultimately, the secret of quality is love. You have to love your patient, you have to love your profession, you have to love your God. If you have love, you can then work backward to monitor and improve the system.”

― Avedis Donabedian

from Dental Tips http://healthcare-economist.com/2018/05/18/quotation-of-the-day-on-quality-measurement/

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s